Know What Your Gutter Service Covers
Understand service limitations, our 60-day clog-free workmanship guarantee, and how to request help if a qualifying clog remains.
Clear Service Scope
60-Day Clog-Free Guarantee
Straightforward Claim Process
Cleaning and Visual Inspection
Gutter cleaning may include minor adjustments or repairs that can be safely completed with available materials during your appointment. Our visual inspection can identify visible concerns, but it is not a certified roof inspection or structural evaluation and cannot guarantee against future damage. Existing structural damage, severely deteriorated gutters, roofing defects, major leaks, and significant drainage problems may require additional repairs outside the scheduled service.
How the 60-Day Clog-Free Guarantee Works
- Applies to qualifying complete gutter cleaning services.
- Provides 60 days of clog-free workmanship coverage.
- Covers debris left behind during the original cleaning.
- Includes eligible gutter and downspout clogs.
- Requires a claim within 60 days of service.
- Claims are subject to inspection and verification.
- New debris deposited after cleaning is excluded.
- Heavy storms, windstorms, and severe weather are excluded.
- New leaves and pine needles are not covered.
- Structural defects and improperly installed gutters are excluded.
- Pre-existing drainage problems unrelated to cleaning are excluded.
- Third-party damage and conditions outside the original scope are excluded.
- Contact us within 60 days if a gutter or downspout remains clogged.
- Describe the affected area and when you noticed the issue.
- Have your service date available when you reach out.
- Allow us to evaluate whether the clog qualifies.
- Eligible corrective cleaning carries no additional labor charge.
- Ask about separate written warranty terms for other services.
Clear Terms for Completed Work
Payments, Invoices & Billing Questions
Payment for authorized gutter cleaning, roof cleaning, moss removal, or related services is due under the terms of your approved estimate or invoice. We may accept credit or debit cards, checks, Venmo, Zelle, and other approved payment options. Invoices may be sent electronically through our customer management system. If a charge does not look right, please contact us promptly so we can review the invoice and address your concern.
A Straightforward Way to Change Plans
How to Cancel or Reschedule
1
Contact Us About Your Appointment
Get in touch if you need to cancel your service visit or choose a different time.
2
Give Notice When Possible
Advance notice helps us adjust the schedule and make the best use of technician availability.
3
Review Any Applicable Fees
If a cancellation or rescheduling fee applies, we will disclose it and obtain your agreement before charging it.
Photographs That Support Service Quality
Beaverton Gutter Cleaning documents its work to help customers understand the condition of their gutters, roof areas, and drainage systems. During an appointment, technicians may photograph debris buildup, visible drainage concerns, and completed cleaning or moss removal. These images help us maintain accurate service records, check the quality of our work, and share before-and-after details with customers when useful. Photographs taken for service documentation are not automatically used in advertising. If an image is considered for promotional use, we handle it in accordance with applicable privacy requirements and obtain any necessary permissions. Our goal is to provide a clear record of the work performed while respecting each customer’s property and privacy.
Text Messaging & AI Communication FAQs
Find answers about text message consent, service updates, opt-outs, and AI-assisted customer support.
Do I have to agree to text messages to book a service?
No. Consent to marketing texts is not required to purchase gutter cleaning, roof cleaning, or moss removal services. We send texts consistent with the consent you provide.
What kinds of text messages might I receive?
With your consent, messages may include appointment reminders, scheduling confirmations, estimate follow-ups, service updates, invoice notices, and customer support. Promotional texts are sent only when appropriate consent has been obtained.
How often will Beaverton Gutter Cleaning text me?
Message frequency varies based on your appointments, estimates, and service needs. Wireless carriers are not responsible for delayed or undelivered messages.
How can I stop receiving text messages?
Reply STOP to any text message to unsubscribe at any time. You can also contact us through our website with questions about your messaging preferences.
How do I get help with a text message?
Reply HELP for assistance, or contact us at https://beavertonguttercleaning.com. Message and data rates may apply according to your wireless plan.
Will I be communicating with an AI receptionist?
You may interact with an AI-powered receptionist through Jobber for calls, texts, scheduling, or service inquiries. Automated information and preliminary estimates may require confirmation; you can request a human representative. Where calls are recorded or transcribed, applicable notice and consent requirements will be followed.
Website Terms & Conditions
Permitted Website Use
This website describes our services and helps customers request estimates and appointments. Content may change without prior notice. Fraudulent submissions, unauthorized use, and attempts to disrupt website operations are prohibited.
Service Information and Limitations
Website descriptions and standard gutter inspections are informational; they are not certified roof inspections, structural evaluations, or guarantees against future damage. Estimates, scheduling details, and proposed work remain subject to confirmation where necessary.
Limits of Liability
To the extent permitted by law, Beaverton Gutter Cleaning is not responsible for damage caused by pre-existing structural defects, concealed deterioration, unrelated roofing failures, or events outside our reasonable control. These terms do not exclude liability that cannot legally be excluded or limit applicable consumer protection rights.
Updates to These Terms
We may revise these terms as our practices, services, or legal obligations change. Updated terms will appear on our website with a revised effective date. Changes will not retroactively alter previously agreed service terms unless permitted by law and agreed upon where required.
Oregon Law and Customer Rights
These terms are governed by Oregon law, subject to applicable consumer protection requirements. Nothing here waives rights or remedies customers retain under applicable law.